Exceeding Expectations
Every leader deploying AI at scale is figuring it out in real time. Exceeding Expectations is where they compare notes. Each episode features a senior leader from the front lines of AI implementation: their operational battles, their hard decisions, their failures and successes, and what they've built from them. Across industries. Across functions. Always from the people who had to make the call and live with the outcome. Real experience. Shared openly. No hype.. Exceeding Expectations. By Insait. Resources: Insait Website - https://insait.io/ Insait LinkedIn - https://www.linkedin.com/company/insait-io/ Laurel Rockall LinkedIn - https://www.linkedin.com/in/laurel-rockall-a73813128/
AI in Banking: How Valley Bank Scales the Human Touch
July 14, 2026 • 19 MIN
In this episode of Exceeding Expectations, host Laurel Rockall sits down with Izge Cengiz Ercan, Senior Vice President and Director of Strategic Innovation at Valley Bank. They discuss how the bank deploys smart AI solutions across commercial lending, prospect outreach, and internal workflows without losing its human core.
Exceeding Expectations Trailer
July 13, 2026 • < 1 MIN
Exceeding Expectations, hosted by Laurel Rockall, sits down with the business leaders who are deploying AI to unpack what they’ve learned, what broke along the way, what scales successfully, and what they would do differently next time. If you’re the one in the room making these calls, this show was built for you. Subscribe wherever you listen to podcasts.